cnn303 Platform Privacy Notice

This page describes what we collect when you use cnn303 and how we keep that data protected. We understand that your privacy matters, and we're committed to being transparent about our practices. Whether you're accessing our live-dealer tables from Jakarta, Surabaya, Medan, or anywhere else in a supported jurisdiction, the same privacy principles apply across our platform.

We at cnn303 operate an online entertainment service available where local law permits. Our platform combines live-dealer tables, sportsbook markets, and slot games into one unified mobile experience. To deliver that service reliably and securely, we collect certain information about you. This notice explains what that information is, why we need it, and how we protect it.

Our commitment is straightforward: we collect only what we need to operate the service, verify your identity, process your payments, and comply with applicable law. We do not sell your data to third parties for marketing purposes, and we use industry-standard encryption to keep your information safe.

What We Collect and Why

When you create an account on cnn303, we collect your name, email address, phone number, and date of birth. We use this information to verify your identity, send you account notifications, and comply with anti-money-laundering regulations. We also collect your residential address and, in some cases, a copy of your government-issued ID or passport—this is part of our Know Your Customer (KYC) process, which is a legal requirement in most jurisdictions where we operate.

We collect payment information when you deposit funds. If you use DANA, e-wallet, mobile banking, or local payment, we receive confirmation of your transaction but do not store your full payment credentials on our servers. For bank transfers via online payment, e-wallet, mobile banking, or local payment, we record the transaction reference and amount. We never ask for your PIN or full card number in our interface.

We also collect behavioral data: which games you play, how long you play, your betting patterns, and your account balance history. This helps us detect fraud, understand service usage, and improve our platform. We collect this data automatically through cookies and similar tracking technologies on our website and mobile app.

Data security: We encrypt all data in transit using TLS 1.2 or higher. Your account password is hashed and salted, meaning we cannot see it even if our servers were compromised.

Our servers may sit outside your jurisdiction. We use data centers in multiple regions to ensure service availability during peak times (such as Liga 1 match days or Piala AFF tournaments). If your data is transferred outside Indonesia, it remains subject to this privacy notice and the same security standards.

Third-Party Processors

We work with third-party service providers to deliver cnn303. These include payment processors, identity-verification vendors, and cloud-hosting providers. We have written agreements with each of these partners requiring them to protect your data and use it only for the purposes we specify. We do not allow them to use your information for their own marketing.

We may also share your information with regulators or law-enforcement agencies if required by law. We will not do this voluntarily, and we will notify you of any legal demand unless we are legally prohibited from doing so.

Your Rights and Our Commitments

You have the right to access, correct, or delete your personal data. You can request a copy of all information we hold about you by contacting our support team. We will respond within 14 days. You also have the right to object to certain types of processing, such as automated decision-making or profiling.

We keep your data only as long as necessary. Account information is retained for as long as your account is active, plus seven years after closure (to comply with financial-record-keeping laws). Transaction records are kept for the same period. Behavioral data used for fraud detection is typically deleted after 12 months unless there is an active investigation.

We use cookies to remember your login preferences, language choice, and game history. Most cookies expire after 30 days. You can disable cookies in your browser settings, but this may affect your experience on cnn303. We do not use cookies to track you across other websites.

KYC verification: Know Your Customer checks confirm your identity and help us prevent fraud and money laundering.
Data retention: We keep records for the minimum time required by law, typically 7 years for financial data.
Encryption: All sensitive data is encrypted in transit and at rest using industry-standard protocols.

If you have questions about this privacy notice or wish to exercise your rights, contact our support team. We offer multilingual assistance and aim to respond to all inquiries within one business day. You can reach us through the contact channels listed in your account settings or on our main website.

This privacy notice was last updated in 2024 and may be revised as our service evolves or as law changes. We will notify you of any material changes by email or by posting a notice on cnn303.